What to expect

You will be asked for:

• Your name
• Phone number where you can be reached
• A brief description of your medical condition
• Speak clearly and stay by your phone.
• A provider will return your call within 30 minutes.
• If a clinician does not return your call within 30 minutes, please call again and leave a new message.
• The provider on call will place a note in your file to inform your regular care provider.
• You should follow up with your regular care provider.

If your condition is life-threatening, please call 9-1-1 or go to the nearest hospital emergency room.

When you call

There are two ways to make an appointment at Fair Haven:

• Your name & address
• Your date of birth
• The reason for your visit
• Health insurance information (if you have it)

If you are not sure if you qualify for health insurance, please make a financial screening appointment as well. To learn more about qualifying for health insurance, click here.

Cancelling an Appointment

If you must cancel your appointment, please call us. We understand! By calling us to cancel, you let us know not to expect you. Your call also allows us to offer your appointment time to someone else in need. We appreciate your cooperation and so does the other patient!

To cancel any appointment, please call: 203-777-7411.

Missed Appointments

If you have missed an appointment, please call us immediately. We want to know you are safe. If a health care provider calls you to ask about a no-show or cancellation, please return the call.

Fair Haven Community Health Care is here to provide care you can trust. We focus on helping you and your family feel welcome, understood, and supported at every step. Here are three reasons why patients choose us: