Patient Portal: MyChart
Fair Haven Community Health Care MyChart Patient Portal
Scheduling your visit is simple and hassle-free. MyChart, your patient portal, provides easy and private access to your medical information on-line. You can view your personal health records wherever you have access to an internet-linked computer or smart phone. You can also download the MyChart app for Apple and Android devices.
How to sign up for MyChart
If it’s your first time and you are setting up your account with your MyChart Access Code click here to sign up. Your MyChart signup access code will appear on the last page of your after visit summary.
You can also request an activation code at any time, by
clicking here
and filling out the online request form. If your email is already on file, you should receive your activation code within 20 minutes.
Frequently Asked Questions
What is MyChart?
MyChart is a secure online portal that gives you personalized access to portions of your electronic medical record. It enables you to manage and receive information about your health.
Is there a fee to use MyChart?
No. MyChart is a free service we offer to our patients.
Is MyChart secure?
Your privacy is important to us and we take great care to ensure your health information is secure. Please review our privacy policy for more information.
How do I sign up for MyChart?
To sign up for MyChart you need an activation code, which you can get in one of three ways:
- Find one on your after-visit summary
- Request one at your next appointment
- Request one online
Please note that activation codes expire after 60 days. If you already have an activation code, sign up now.
Is my activation code the same as my username?
No. Your activation code is only used once to log into MyChart for the first time. You will then be prompted to create a unique username and password.
I lost/did not receive my activation code or it has expired. Can you send me a new one?
Yes. You can request one online or at your next appointment.
I forgot my password. What should I do?
If you can remember your username, you can reset your password online.
How can I update my personal information?
Log into your MyChart account and click on the ‘My Medical Record’ tab and select ‘administrative info.’ From there, select the appropriate option for the information you would like to update.
Can I access MyChart from my mobile device?
When can I see my test results in MyChart?
After test results have been finalized, you will be able to view them in MyChart:
Remember that test results often include complex medical terms and numbers that need to be considered within the context of your health history. If you have questions or concerns, please share them with your primary care provider or the healthcare professional who ordered the test.
Why are certain test results not shared electronically via MyChart?
Some test results are not released to your MyChart account because of their sensitive nature. Your doctor determines which types of test results are able to be accessed through MyChart and which might require an in person conversation.
Can I use MyChart to communicate with my doctor’s office?
Yes. You can send secure messages to your doctor’s office regarding non-urgent medical concerns. Click on the ‘Messaging’ tab and select the appropriate option for the communication you would like to send. You can expect a response within two business days. Please note that MyChart should only be used for non-urgent medical matters. If you have an immediate medical need, please call your doctor's office or dial 911.
Can I schedule appointments through MyChart?
Yes. You can submit an appointment request by clicking on the ‘Visits’ tab and selecting ‘Request an appointment.’ You can expect a response within 2 business days. Appointment requests are handled by members of your doctor’s team, so please do not include any sensitive personal health information along with your request.
Can I access the health information of a family member or someone under my care?
Yes, if you need to manage the health infomation of someone other than yourself, you can request proxy access.
Can I ask questions about a family member’s health from my own MyChart account?
No. Because MyChart offers direct access to your personal health record, any communications that take place within the portal are attached to your account only.
Can my spouse and I share a single MyChart account?
No. Each individual must have his/her own MyChart account.
Some of my health information in my MyChart account is incorrect. What should I do?
Your MyChart information comes directly from the electronic medical record maintained at your doctor's office, which is reviewed and updated after each visit. If any information appears to be incorrect, please inform your doctor’s office so the appropriate corrections can be made.
Where can I download the app?
The Fair Haven Community Health Care Difference
Fair Haven Community Health Care is here to provide care you can trust. We focus on helping you and your family feel welcome, understood, and supported at every step. Here are three reasons why patients choose us:
We Speak Your Language
Our team speaks many languages to make sure you feel comfortable and understood. We’re here to help everyone get the care they need.
Personalized Care With the Right Clinician
At Fair Haven, we match you with a clinician who gets to know you and your health needs. You’re never just another patient — you’re part of our family.
Care for All Ages and Stages of Life
From kids to grandparents, we offer services for everyone in your family. No matter your age or needs, we’re here to support you.
